6 Qualities of a 5 Star Hotel
Many individuals are familiar with the term five-star hotel and often associate it with high-end accommodations. But what some people may not realize is that five-star hotels around the world differ from each other because there is no international standard for hotel rankings. Each country has its own hotel rating system, with some offering diamond ratings instead of stars, and in the Philippines, hotels use star ratings.
Even with the different rating systems, there are common characteristics that all top-scale hotels share. If you think it’s the premium room rates that distinguish five-star hotels from other accommodations, you’ll be surprised to know it is beyond that. The high rating encompasses different characteristics of the hotel that you need to take into consideration before booking. So, next time you’re searching for the best hotel room rates in Pasay City, take a closer look at the services the hotel offers and if they come close to the following qualities that set them apart as five-star hotels.
One of the prime qualities of a five-star hotel is its unmistakable character or aesthetic. No matter the location or country, a hotel retains its unique personality and is noticeable as soon as you enter the lobby. You can instantly feel a specific vibe when step inside. Also, its charm is reflected in the décor and with how management effortlessly handles appointments and treats their guests. From here, you will get a hint of the kind of quality service you can expect.
Attention to Detail
More than the visual appeal, you’ll also notice that this quality covers all aspects of the hotel. You can feel the care and consideration given to every detail such as the surface of the front desk, your room key, and the door handle to your room. You’ll also notice this from the soft and luxurious towels and linens.
Not only does this kind of attention to detail go beyond your room, but in other areas of the hotel as well. In the dining facilities, for example, the silverware is well-balanced and the china is delicately designed to match the aesthetics of the hotel. Some five-star hotels also match their hotel’s unique charm to the services offered. You can feel this elegance when hotels provide complimentary car service with a luxurious vehicle.
World-Class Hotel Amenities
Apart from the well-thought-of décor, you can also expect luxurious furnishings in your hotel room. Each guest room and suite is decorated with high-quality furnishings, including large queen or king-sized beds with premium beddings and have luxurious bath products to ensure the guests are comfortable. You’ll also experience high-speed internet, controls, fixtures, and technology that operate precisely as they should.
Whether you are a guest for leisure or work purposes, your room will come with a fully-stocked minibar. If that is not enough to satisfy your hunger, you have round-the-clock room service with a menu similar to top-grade restaurants.
When it comes to dining, five-star hotels ensure they offer their guests the finest experience. Aside from the wide range of cuisines and restaurant options, five-star hotels also have extensive breakfast buffets to fill their guests’ morning appetites.
In addition, five-star hotels provide access to the best recreational amenities, including spa services, swimming pools, 24-hour fitness centers, and tennis courts.
Considerate and Quality Service
One of the distinguishing qualities of a five-star hotel is its exceptional service. All members of the staff, from housekeeping to managers, are trained to carefully anticipate your needs and serve with excellence in mind. The staff is attentive, courteous, intuitive, and pleased to delight guests even if they have the most mundane request.
Five-star hotel staff will make sure they take the best care when interacting with their guests. You’ll also feel that they are readily available. Lines are short and phone calls are answered at once. Even if the hotel is at maximum capacity, they serve each guest with utmost care.
The moment you arrive at a five-star hotel you’ll be greeted by name at the front desk, which will continue throughout your stay. This attention to detail makes your stay more pleasurable and is only one part of giving you an experience of personalized service. Apart from that, five-star hotels are quick to recognize your preferences, from what time you want your room made up to special requests you may have. And the next time you visit the same hotel, the staff will remember all these preferences to ensure you have a personalized service each time.
Personalization is one of the qualities that sets five-star hotels from others. By observing and listening, staff will quickly and subtly make your stay special. They will make sure you know that they are prioritizing your comfort and enjoyment.
Another key quality of five-star hotels is they don’t just get things right the first time but every single time. Whether the hotel is fully booked or experiencing downtimes, you can expect consistent high-quality service. From the ways staff greet guests to the room quality, you will receive the same excellent service every time.
Hotel guests often associate five-star hotels with the premier room rates. What they forget to realize is the consistent, personalized, and excellent service that comes with the price tag. While every hotel across the globe is rated differently, these qualities are what many five-star hotels share, and they can help guide you the next time you are searching for the best accommodations.